{"id":49375,"date":"2020-11-25T16:52:44","date_gmt":"2020-11-25T08:52:44","guid":{"rendered":"https:\/\/988.com.my\/?page_id=49375"},"modified":"2020-11-25T16:52:44","modified_gmt":"2020-11-25T08:52:44","slug":"refund-return-or-exchange","status":"publish","type":"page","link":"https:\/\/988.com.my\/refund-return-or-exchange\/","title":{"rendered":"Refund, Return or Exchange"},"content":{"rendered":"
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There are two distinctive types of merchants that you can shop with on 988:-<\/p>\n

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  • Merchants: Their amazing products are sold through 988, who organizes the transaction and completes the payment. The delivery and fulfillment are processed by the Merchant seller, who maintains the quality of the goods, the timing of order deliveries. You can contact customerservice@988.com.my for queries on return, refund, or exchange. The customer service team will then redirect the queries to the individual merchants.<\/li>\n
  • 988 Shop: These products are produced and manufactured solely by 988. Delivery and fulfilment is are processed by 988. You can contact us at customerservice@988.com.my for any queries on return, refund, or exchange.<\/li>\n<\/ul>\n

    We will not accept return, refund or exchange for a change\u00a0of mind.<\/p>\n

    In most cases, you can return or exchange in the following situations:<\/p>\n

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    • Product(s) was not received; or<\/li>\n
    • Product(s) received is faulty and\/ or damaged during shipping; or<\/li>\n
    • Product(s) received is different to the specification of order (e.g. incorrect size, color, etc.);<\/li>\n<\/ul>\n

      For the above items, we can do a direct 1 for 1 replacement. Contact us with supporting documentations of the missing\/faulty\/error within five (5)working days of receiving your parcel to let us know and we will process the replacement. This process generally takes between seven (7) working days.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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      \u9000\u6362\u8d27\u987b\u77e5<\/h2>\n<\/div>\n<\/div>\n
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      988 \u8d2d\u7269\u5e73\u53f0\u67092\u79cd\u7c7b\u578b\u7684\u5546\u54c1\uff1a<\/p>\n

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      988 \u5546\u5e97\uff1a<\/p>\n

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          There are two distinctive types of merchants that you can shop with on 988:- Merchants: Their amazing products are sold through 988, who organizes the transaction and completes the payment. The delivery and fulfillment are processed by the Merchant seller, who maintains the quality of the goods, the timing of order deliveries. You can contact […]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"ep_exclude_from_search":false,"footnotes":""},"class_list":["post-49375","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/988.com.my\/api\/wp\/v2\/pages\/49375","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/988.com.my\/api\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/988.com.my\/api\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/988.com.my\/api\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/988.com.my\/api\/wp\/v2\/comments?post=49375"}],"version-history":[{"count":1,"href":"https:\/\/988.com.my\/api\/wp\/v2\/pages\/49375\/revisions"}],"predecessor-version":[{"id":49376,"href":"https:\/\/988.com.my\/api\/wp\/v2\/pages\/49375\/revisions\/49376"}],"wp:attachment":[{"href":"https:\/\/988.com.my\/api\/wp\/v2\/media?parent=49375"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}